ID: REQ_92885

Quality Manager

Full time
Americas - North America - United States - Fremont - RPSNA Fremont IN

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Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet.  More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.


Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.


To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook  I YouTube

Job Description

“Accelerate the possible” by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet.  More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visit www.amcor.com | LinkedIn | YouTube

THIS POSITION HAS MANAGERIAL RESPONSIBILITIES

POSITION SUMMARY

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

KEY FUNCTIONS & RESPONSIBILITIES

-Responsible for planning, coordinating, and direct quality control program to ensure the continuous production of products consistent with established standards.

-Responsible for developing and analyzing statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of the finished product.

-Responsible for using data from various reports to analyze quality problems and create corrective action plans that improve product quality.

-Responsible for continuously monitoring the top ten quality problems and continuously coordinates the corrective action plans to eliminate the problems.

-Responsible for monitoring the quality of incoming raw materials.

-Responsible for product safety and act as plant sanitarian.

-Responsible for performing audits of the manufacturing facility and product safety system to ensure compliance with sanitation guidelines and SQF, Good Manufacturing Practices.

-Responsible for developing and auditing systems for production and waste reporting and analyzing plant waste on a monthly basis.

-Responsible for using statistical methods for analysis and provide plans for cost reduction and productivity improvement.

-Responsible for working directly with customers on quality issues, answering customer complaints and developing corrective action plans to prevent reoccurrence.

-Responsible for formulating and maintaining quality control objectives and coordinate objectives with production procedures in cooperation with the other plant supervisors and managers to maximize product reliability and minimize cost.

-Responsible for working with the Amcor Technical Center to assure the quality and schedule quality improvements.

-Responsible for directing employees engaged in inspection and testing activities to ensure continuous control over materials, facilities and products.

-Responsible for investigating and adjusting customer complaints.

-Responsible for making suggestions on what the plant needs to change to stop similar complaints.

-Responsible for entering data, reading and interpreting a spread sheet.

-Responsible for safety and housekeeping for department.

-Responsible for Management of the plant wide quality assurance program and its documentation control of overall quality in the plant.

-Responsible for continuous improvement program for the quality system to upgrade product and process quality to include the SPC program.

-Responsible for raw material vendor quality assurance to include liaison with vendors for resolution of quality issues, issuance of DMRS, and follow-up to ensure credits are issued for all reject materials.

-Responsible for incoming raw material inspection and testing for conformance to specifications.

-Responsible for the administration of government contract requirements for all products produced for the government.

-Responsible for certification of all gauges, maintenance of certification program.

-Responsible for overseeing adherence to government contract requirements of all products produced for the government.

-Responsible for acting as contact person for all government inspections.

-Responsible for facilitating the quality circle and task force program at the plant level.

-Responsible for acting as counselor on methods for problem solving.

-Responsible for disposing all materials which have been held for Q.A inspection and review with Plant Manager decisions to scrap product and prevent the shipment of defective material.

-Responsible for acting as contact person for all regulatory inspections relating to safety.

-Responsible for plant wide Hazard Analysis Critical Control Point Program (H.A.C.C.P.) and its functions plant wide.

-Responsible for ensuring shipment of Sample Quality Products to Customer as requested.

-Responsible for Quality System and checks in the plant Poly Press area, to include print quality, product safety and product control.

-Responsible for control of the print retain system for the press area.

-Responsible for plant wide material specifications and updating as required.

The above is intended to describe the general content of and the requirements for the performance of this position.  It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands. 

MANAGERIAL / SUPERVISORY RESPONSIBILITES

-Hire, train, develop, and supervise of QA analyst/technicians such that quality standards are uniformly applied and documentation is completed.

-Manage 10 subordinate employees engaged in the inspection of the product during all

phases of production including SQF Representative.

-Is responsible for the overall direction, coordination, and evaluation of all quality control and quality related issues.

-If Quality Manager is out of the facility, the Plant Manager will assume the responsibilities.

REQUIRED EXPERIENCE, SKILLS, & ABILITIES

-Fifth year college or university program certificate; or two or more years related experience and/or training; or equivalent combination of education and experience.

-Regularly required to stand for long periods; use hands to finger, handle, or feel, objects, tools, or controls; reach with hands and arms.

-Good hand-eye coordination is essential.

-Occasionally required to climb, stoop, kneel, crouch, or crawl.

-Must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move 100 pounds.

-Specific vision abilities required by this position include close vision, distance vision, normal color vision, and depth perception.

-Enclosed office space with frequent exposure to warehouse space and workshop floor; hearing protection required at times.

-Frequently exposed to fumes, or airborne particles.

-Work near moving mechanical parts and is exposed to humid conditions and extreme heat.

-Noise level in the work environment usually moderate.

PREFERRED EXPERIENCE, SKILLS, & ABILITIES

-Read, analyze, and interpret general business periodicals, professional journals, procedures, or governmental regulations.

-Respond to common. complaints from customers, regulatory agencies, or members of the business community.

-Write reports, business correspondence, and procedure manuals.

-Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

-Understand spreadsheets, charts and technical manuals; Good phone skills required.

-Work with mathematical concepts such as probability, and statistical inference.

-Apply concepts such as fractions, percentage, ratios, and proportions to practical situations.

-Define problems, collect data, establish facts, and draw valid conclusions.

-Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

KEY BEHAVIORAL TRAITS FOR SUCCESS

Commitment to Task: Able to take responsibility for actions and outcomes and persist despite obstacles; give dedication to the position; demonstrate dependability in difficult circumstances and show a sense of urgency about getting results. Communication: Able to clearly present information through the spoken or written word; read and interpret complex information; talk with internal / external customers; listen well. Customer Focus: Able to demonstrate a high level of service delivery. Ethics/Social Behavior: Understands and integrates legal, ethical, and social considerations into decisions and behaviors. Flexibility/Adaptability: Able to remain open-minded and change opinions on the basis of new information. Organization of work / Attention to detail: Arranges and prioritized activities, time and allocation of resources in setting realistic and measurable goals. Decision Making & Problem Solving: Able to take-action in solving problems while exhibiting judgment and a realistic understanding of issues; able to use reason, even while dealing with emotional topics; review facts and weigh options. Professional /Job/ Business Knowledge: Demonstrates a comprehensive knowledge of own job. Quality/CIP: Able to maintain high standards despite pressing deadlines. Teamwork/Networking: Effectively works with others within and outside department.

Our Expectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

  • Our people are engaged and developing as part of a high-performing Amcor team
  • Our customers grow and prosper from Amcor’s quality, service, and innovation
  • Our investors benefit from Amcor’s consistent growth and superior returns
  • The environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-700 and let us know the nature of your request and your contact information. 

E-Verify

We verify the identity and employment authorization of individuals hired for employment in the United States.

Benefits

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

  • Medical, dental and vision plans
  • Paid time off, starting at 80 hours per year for full-time hourly employees, may vary by location
  • Company-paid holidays starting at 8 days per year and may vary by location
  • Wellbeing programs & Employee Assistance Program
  • Health Savings Account/Flexible Spending Account
  • Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
  • Paid Parental Leave
  • Retirement Savings Plan with company match
  • Tuition Reimbursement (dependent upon approval)
  • Discretionary bonus program (initial eligibility dependent upon hire date)

About Amcor
Amcor is a global leader in packaging solutions for consumer and healthcare products. With industry-leading innovation capabilities, global scale and technical expertise, we help our customers grow and meet the needs of millions of consumers every day. Our teams develop responsible, more sustainable packaging in flexible and rigid formats across multiple materials. Supported by a commitment to safety, ~70,000 colleagues across ~140 countries bring our global capabilities to local customers and provide local access to global brands. Our work is guided by our purpose of elevating customers, shaping lives and protecting the future.

Our Expectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

  • Our people are engaged and developing as part of a high-performing Amcor team
  • Our customers grow and prosper from Amcor’s quality, service, and innovation
  • Our investors benefit from Amcor’s consistent growth and superior returns
  • The environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

E-Verify

We verify the identity and employment authorization of individuals hired for employment in the United States.

Benefits

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

  • Medical, dental and vision plans

  • Flexible time off, starting at 80 hours paid time per year for full-time salaried employees

  • Company-paid holidays starting at 8 days per year and may vary by location

  • Wellbeing program & Employee Assistance Program

  • Health Savings Account/Flexible Spending Account

  • Life insurance, AD&D, short-term & long-term disability, and voluntary benefits

  • Paid Parental Leave

  • Retirement Savings Plan with company match

  • Tuition Reimbursement (dependent upon approval)

  • Discretionary annual bonus program (initial eligibility dependent upon hire date)