Technician - EBM

Reports To: Shift Supervisor

Hours of Work: 12-hour rotating shifts (36/48/36 pattern)

Job Purpose

To provide technical support to the Shift Supervisor, ensuring that all planned and unplanned maintenance, machine setup, and production-related activities are completed safely, efficiently, and in accordance with company, customer, quality, and regulatory standards.

Key Responsibilities & Performance Indicators (KPIs)

Compliance, Health & Safety

Responsibilities

· Ensure all duties are carried out in accordance with current legislation, company policies, and site procedures.

· Promote and maintain the highest standards of Health & Safety, Quality, Environmental, and Food Safety compliance.

· Report hazards, near misses, incidents, and unsafe conditions immediately.

· Maintain a safe and clean working environment.

KPIs

· Zero lost-time Health & Safety incidents per quarter.

· 100% completion of mandatory safety, quality, and environmental checks.

· 100% compliance with site audit requirements.

· No major non-conformances identified during audits.

Machine & Equipment Management

Responsibilities

· Perform tool changes, colour changes, machine setups, and condition setting on all assigned machinery.

· Ensure machine settings comply with approved production specifications.

· Carry out Planned Preventative Maintenance (PPM) and Total Productive Maintenance (TPM) activities as scheduled.

· Identify and report equipment faults, abnormalities, and improvement opportunities.

· Support the reduction of machine downtime through effective troubleshooting and maintenance.

KPIs

· Tool change completion within agreed standard times.

· 100% adherence to machine setup specifications.

· 100% completion of scheduled TPM activities.

· Machine downtime reduced by 3% compared with the previous quarter.

· First-time-right machine setup performance ≥ 95%.

Operational Excellence

Responsibilities

· Complete all duties in accordance with approved work instructions and Safe Systems of Work.

· Maximise machine efficiency and output while maintaining product quality standards.

· Minimise waste, scrap, and rework through effective machine operation and process control.

· Maintain professional working standards and contribute to continuous improvement initiatives.

KPIs

· Zero unauthorised deviations from documented procedures.

· Production efficiency score ≥ 85% against AEE/OEE targets.

· Daily production targets achieved or exceeded.

· Scrap and rework rate maintained at ≤ 3%.

· Active participation in continuous improvement activities.

Documentation & Reporting

Responsibilities

· Accurately complete all production, quality, maintenance, and machine setup documentation.

· Ensure records are completed in real time and meet traceability requirements.

· Communicate machine performance, quality issues, and shift handover information effectively.

KPIs

· 100% document completion and accuracy.

· All shift reports submitted before shift end.

· Zero documentation-related compliance findings during audits.

· 100% completion of shift handover requirements.

Teamwork & Support

Responsibilities

· Provide technical assistance and guidance to operators and other non-technical personnel.

· Support colleagues and departmental objectives to ensure production requirements are achieved.

· Respond positively to operational priorities and changing business needs.

· Undertake any other reasonable duties requested by management.

· Attend and complete all required training and development activities.

KPIs

· Positive team feedback score ≥ 85%.

· Response time to support requests ≤ 5 minutes where operationally feasible.

· Ad-hoc tasks completed within agreed timescales.

· 100% completion of mandatory training requirements.

Knowledge, Skills & Behaviours

Essential

· Strong mechanical and technical aptitude.

· Ability to work safely in a manufacturing environment.

· Good fault-finding and problem-solving skills.

· Ability to read and follow work instructions and technical documentation.

· Good communication and teamwork skills.

· Ability to work effectively under pressure and meet production targets.

Desirable

· Experience within a plastics, packaging, or manufacturing environment.

· TPM, Lean Manufacturing, or Continuous Improvement experience.

· Mechanical or engineering qualification.

· Forklift Truck Licence (if required).

Key Success Factors

A successful Technician will consistently maintain safe working practices, minimise downtime, achieve production targets, maintain accurate documentation, support colleagues, and contribute to continuous improvement activities across the department.

Essential Skills & Competencies

The successful candidate will be able to demonstrate:

· Proven engineering aptitude with the ability to adapt technical skills to a specialist manufacturing process.

· The ability to work independently, using initiative to achieve objectives while taking ownership and accountability for actions and results.

· Strong verbal and written communication skills, with the ability to communicate effectively at all levels within the business.

· Confidence to challenge existing practices appropriately and contribute to continuous improvement initiatives.

· The ability to work collaboratively as part of a team to achieve departmental and business objectives.

· Flexibility and resilience in responding positively to changing priorities and operational demands.

· The ability to make timely and effective decisions when addressing day-to-day challenges and opportunities.

· A conscientious, professional, and thorough approach to all aspects of work.

· Strong problem-solving and fault-finding skills, with a logical and methodical approach.

· A customer-focused mindset, recognising the impact of individual performance on customer satisfaction.

· A willingness to learn, develop new skills, and embrace new technologies and processes.

· The ability to listen carefully, understand requirements, and act upon instructions effectively.

· The ability to follow established procedures and work instructions to ensure tasks are completed safely and correctly.

· The capability to undertake all duties outlined within the Job Description following appropriate training where required.

Essential Experience

· Demonstrable experience working within a technical, engineering, manufacturing, maintenance, or motor vehicle environment.

· Experience of fault finding, problem solving, and maintaining equipment or machinery.

· Experience working within a safety-conscious environment and following documented procedures.

Desirable Experience

· Experience of Injection Stretch Blow Moulding (ISBM) processes.

· Experience setting and optimising machines, tooling, and associated production equipment.

· Experience within a plastics, packaging, or FMCG manufacturing environment.

· Exposure to Lean Manufacturing, Continuous Improvement, TPM, or similar operational excellence programmes.

Essential Qualifications

· Engineering, Mechanical, Electrical, Manufacturing, or Technical qualification.

Personal Attributes

The successful candidate will:

· Demonstrate a positive attitude and strong work ethic.

· Take pride in producing high-quality work.

· Show commitment to health, safety, quality, and environmental standards.

· Be reliable, punctual, and dependable.

· Remain calm and focused under pressure.

· Support colleagues and contribute positively to team success.

· Embrace continuous improvement and personal development opportunities.