CoE Demand Planning Manager

Job Details: CoE Demand Planning Manager

BG and BU: Amcor Flexibles Europe, Middle East & Africa (AFEMEA)

Location: Flexible location within Europe

Travel: Approximately 10–20%, primarily to Business Unit and commercial locations, with occasional site visits

Line Manager's Job Title: CoE Demand Planning Director

Advertising Legal Entity: Amcor Group GmbH

Work Contract Legal Entity: Contract will be issued according to legal requirements and the legal entity of the hiring country

Contract Type: Permanent

Job Purpose

The CoE Demand Planning Manager is accountable for demand planning within their assigned Business Unit(s) and is a core member of the AFEMEA CoE Demand Planning team.

This role is an individual-contributor / functional manager role with significant cross-functional leadership, coaching, and influence responsibilities.

Principal Accountabilities

Demand planning & S&OP (Plan)

• Own the baseline forecast and support a data-driven, exception-based planning approach
• Develop and maintain demand forecasts in SAP IBP (or successor systems) using statistical forecasting and advanced analytics techniques
• Acts as a key business partner to the sales team, supporting interaction with key customers
• Identify demand risks and opportunities, drive mitigation actions, and escalate critical issues
• Lead Demand Reviews and communicate demand plan changes and assumptions to stakeholders
• Own forecast dashboards, KPI reviews, and monthly S&OP reporting

Standards adoption & commercial capability (Standardize)

• Drive adoption of standard forecasting methodologies, planning calendars, consensus processes, and KPI definitions
• Support development and deployment of CoE planning standards, tools, and capabilities
• Promote process improvements

Data & visibility (Steward)

• Ensure accuracy and completeness of demand planning master data within scope
• Ensure planning decisions and KPI reviews are based on reliable data

CoE citizenship

• Works as one planning community with the Supply Planning CoE
• Creates, in partnership with Sales teams and HR, training and development plans for stakeholders
• Strong contributor to planning system implementation and improvement (e.g., SAP IBP and successor tools)

Job Dimensions & Scope

Internal and external relationships:

• CoE Demand Planning and CoE Supply Planning teams, operating as one planning community
• Sales VPs, Sales Directors, Managers and Executives, and BU commercial organizations
• BU Vice Presidents, Supply Chain and Management Teams
• Customer Service teams
• Key Customers, in partnership with Sales teams
• Business Intelligence SC&CS, the Planning Data Coordinator, and data & analytics partners
• Supply Chain Transformation team (planning standards development and deployment)
• Functional teams linked to supply chain processes: Manufacturing, R&D, Procurement, Marketing, Finance, Legal

Measures of Success

• Forecast accuracy and bias
• Demand plan stability and customer forecast alignment
• Effective Demand Review and S&OP execution
• Delivery of consensus plans on agreed cadence
• Data quality and planning-data governance
• Successful execution of risk mitigation and gap-closing actions
• Shared DIFOT and inventory outcomes with Supply Planning

Qualifications / Requirements

• Bachelor's or Master's degree in Supply Chain Management, Business Administration, Engineering or similar education
• 5–8+ years of supply chain experience, preferably in an international B2B or FMCG matrix environment
• Previous experience in forecasting and S&OP, interpreting demand signals correctly and challenging noise
• Experience partnering directly with commercial or sales organizations strongly preferred, given the commercial-facing coaching nature of the role
• Experience partnering and presenting to Director and VP level
• Understanding of basic supply chain KPI around planning, inventory, service

Specific skills and abilities

• Strong ability to analyse data with critical thinking
• Strong communication, facilitation and presentation skills; able to influence and coach without direct authority
• Adaptable, dynamic and capable of working in a fast-paced environment; comfortable working across cultures in an international, multi-site organization
• Sense of urgency to address and resolve issues; structured under pressure
• Advanced knowledge of Excel and good experience in statistical forecasting
• Knowledge of SAP IBP or similar supply chain planning tools preferred
• Fluent English and ideally one additional European language (e.g., French, German, Spanish)

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