CLM & Contract Administrator

About Amcor

Amcor is a global leader in responsible packaging solutions, partnering with customers to deliver innovative, high-quality, and sustainable packaging that meets today's needs while protecting the future.

Role Overview

The CLM & Contract Administrator will act as the primary business owner of the CLM platform (Ironclad), responsible for day-to-day administration, configuration, and continuous improvement. The role ensures compliance with contract management processes, maintains an accurate and auditable contract repository, and develops AI-enabled playbooks and clause guidance in collaboration with Legal and Commercial Operations.

Key Responsibilities

• Own the day-to-day administration, configuration, and continuous improvement of the CLM platform, including workflows, intake forms, approval flows, and escalation paths
• Design and maintain dashboards, reports, and KPIs to provide visibility into contract status, risk exposure, and cycle times
• Develop and maintain AI-enabled playbooks, clause guidance, and fallback positions in collaboration with Legal and Commercial Operations
• Maintain an accurate, complete, and auditable contract repository
• Act as first point of contact for CLM system issues, enhancements, and change requests, coordinating with IT and vendors as needed
• Coordinate user access, roles, permissions, and onboarding for contract management tools

What We Are Looking For

• Degree in Law, IT, or equivalent relevant experience
• Hands-on experience administering or working with CLM systems, ideally Ironclad
• Experience configuring workflows, approvals, dashboards, and reports within a platform
• Proficiency in Microsoft Office and CRM systems — SAP and/or Oracle experience preferred
• Experience with Ironclad and/or Salesforce (SFDC) highly valuable
• Strong attention to detail, process orientation, and commitment to data accuracy
• Organised, collaborative, and able to manage multiple tasks simultaneously
• Ability to maintain a high degree of confidentiality

What We Offer

• A global, flexible role with real impact on contract governance and compliance
• The opportunity to shape and scale a modern CLM platform from the ground up
• A collaborative environment working closely with Legal, Sales, and Commercial Operations