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Amcor Flexibles - United States is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the links "EEO is the Law" Poster and "EEO is the Law" Poster Supplement. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 847-362-9000 and let us know the nature of your request and your contact information.


We participate in E-Verify. For more information, please see the E-Verify Participation Poster and Right to Work Poster at the hiring location.

Pay Transparency Policy

Amcor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Job title:  Quality Assurance (QA) Lab Technician

BG/BU:  AFA/ Flexibles North America

Location:  AF Madison

Job family: Quality Department

Reports to (Title): Senior Quality Engineer


1. Job Overview

  • QA Lab Technician will assure that the products produced at Amcor confirm to the customers’ specifications.

2. Job Dimensions

  • AF Madison has a staff of around 150 co-workers.  The Quality Department is comprised of a total of 10 workers – 1 Quality Manager, 1 Engineer, 1 Coordinator, 1 QA Lab Tech Lead and 6 QA Lab Techs.
  • This position is full-time and will support a 24/7 operation
  • This role has no direct reports

2. Principal Accountabilities

QA Lab Techs maintain the following accountabilities:

  • Follow all safety rules
  • Perform testing on products using a wide variety of defined test procedures
  • Relay test results to manufacturing and other departments in a timely manner
  • Re-test customer returns and relay information throughout the organization
  • Test incoming raw materials and verify raw material certifications
  • Prepare customer certifications, checking process capability, customer requirements and confirm via communication based on test procedures
  • Assist in corrective/preventative action both internally and externally based on test results
  • Assist in other departments when requested or as needed including customer/supplier audits

3. Relationships



  • Production
  • Warehouse
  • Technical – Graphics, Specs, Engineering
  • Supply Chain – Purchasing, Planning
  • Maintenance
  • Contractors/Vendors
  • Customers

4. Qualifications/Requirements

Education and Certifications

  • High School diploma or equivalent. Some continued education preferred (i.e. Chemistry background)

Job Specific skills and abilities  

  • Understanding of machine processes is beneficial when dealing with defects and material testing
  • Good communication skills and the ability to share findings with different internal levels
  • Ability to prioritize requests from production and outside customers simultaneously
  • Ability to work in a fast-paced environment and make logical decisions under pressure
  • Ability to learn on the fly and find alternate ways of gathering information if equipment or computer network is down
  • Ability to collaborate with other members of the QA lab and Production team in decision making and coverage of production schedule
  • Must be self-motivated with ability to solve problems independently making quick, but accurate decisions
  • Ability to lift 50lbs
  • Strong organizational skills and be able to grasp concepts quickly
  • Familiarity with equipment used to test products (see list below)

Equipment Used: 

  • Computer, GC, FT-IR, bar code reader, retort chamber, Gardner Haze, Instron, Bendtsen, microscope, balances, hot plates, viscometer, pH meters, Spencer impact, callipers, heat sealer, particle size analyzer, percent solids analyzer, coefficient of friction tester and miscellaneous gages


Amcor Leadership Framework competencies

The 3 Leadership competencies which will apply to all AFA co-workers:

  • Driving for Results
  • Customer Focus
  • Influencing Others

The Leadership competencies which will apply to QA Lab Technician:

  • Command Skills
  • Interpersonal Savvy
  • Learning on the Fly

Why work at Amcor?

  • Amcor Flexibles Americas is a part of one of the largest global packaging companies in the world.  Well diversified product offering, in heavy growth mode, which means more career opportunities locally and internationally
  • Outperformance – A place where you will be challenged and supported to outperform
  • Diversity – Join a global team of over 40 nationalities.  Our diversity fuels our creativity, innovation and customer focus
  • Training & Development – Amcor offers support to develop your skills and abilities to maximise your career potential
  • Community Volunteering – You will be encouraged and supported to make a difference, such as with our EarthWatch and Amcor Community Program
  • Competitive compensation, bonus potential, excellent benefit package, including medical, dental, vision, life and accident insurance, 401K (match, age and service and profit sharing), tuition reimbursement, wellness program and employee assistance program.


Madison, ranked one of the best place to live in America

  • Madison continues to boast a strong and thriving economy, with a top ten University, University of Wisconsin (one of the top research universities in the world)
  • Listed as top college town, foodie city and music destination
  • One of the top bicycling cities
  • Heavy growth in residential housing, with very affordable options even in the greater city


Madison, ranked one of the best place to live in America

  • Send inquiries to AF.Madisonjobs@amcor.com


Keywords: QA, Lab, Technician, Extrusion, Machine Operator, Operator, Printing, Coating, Extrude, Packaging, Lamination, Web-handling, Laminate, Mixing, Finishing, Slitting


Machine Operator-Process Technician 1
Finishing-Core Cutter